69 entries
| Summary | Note | By | ||||
|---|---|---|---|---|---|---|
| Jun 23, 8:51 PM | Robert Wang | Refill | Approved | **Robert Wang (DOB 1/30/1952)** requests a routine refill of Montelukast 10 mg. Contact: (415) 550-1740. | — | Chris Kim |
| Jun 21, 10:10 PM | Robert Wang | Refill | Approved | **Robert Wang** (DOB 1/30/1952) requests a routine refill of Montelukast 10 mg. Contact: (415) 550-1740. | — | Chris Kim |
| Jun 21, 10:05 PM | Robert Wang | Refill | Rejected · closed | **Robert Wang (DOB 1/30/1952)** requests a routine refill of Montelukast 10 mg. Contact: (415) 550-1740. | — | Chris Kim |
| Jun 21, 10:04 PM | Maria Gonzalez | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 9:59 PM | Robert Wang | Refill | Rejected · closed | **Robert Wang – Montelukast 10 mg Refill Request** Patient Robert Wang (DOB 01/30/1952) requests a refill of Montelukast 10 milligrams. Contact: (415) 550-1740. | — | Chris Kim |
| Jun 21, 9:59 PM | Grace Kim | Refill | Rejected · closed | **Grace Kim (DOB 09/22/91)** requests a refill of metformin 500 mg, to be taken twice daily with meals. Routine request. | — | Chris Kim |
| Jun 21, 9:57 PM | Robert Wang | Refill | Rejected · closed | **Robert Wang (DOB 01/30/1952)** requests a refill of Montelukast 10 mg. Routine refill request; patient contact: (415) 550-1740. | — | Chris Kim |
| Jun 21, 9:57 PM | Robert Wang | Refill | Rejected · closed | **Robert Wang (DOB 1/30/1952)** requests a routine refill of Montelukast 10 mg. Contact: (415) 550-1740. | — | Chris Kim |
| Jun 21, 9:55 PM | Grace Kim | Refill | Rejected · closed | **Grace Kim (DOB 09/22/1991) – Metformin 500mg refill:** Patient requests routine refill of metformin 500 mg to be taken twice daily with meals. | — | Chris Kim |
| Jun 21, 9:54 PM | Unknown patient | Relay | Rejected | Orchestrator failed while processing this voicemail; manual follow-up required. | — | — |
| Jun 21, 9:49 PM | Robert Wang | Refill | Rejected · closed | Robert Wang is eligible for a Montelukast refill. | — | Chris Kim |
| Jun 21, 9:49 PM | Robert Wang | Refill | Rejected · closed | **Patient:** Robert Wang (DOB 1/30/1952) **Request:** Refill of Montelukast 10 mg; no urgency noted. | — | Chris Kim |
| Jun 21, 9:48 PM | Robert Wang | Refill | Rejected · closed | **Robert Wang (DOB 1/30/1952)** requests a refill of Montelukast 10 mg. Contact: (415) 550-1740. | — | Chris Kim |
| Jun 21, 9:46 PM | Robert Wang | Refill | Rejected · closed | **Robert Wang** (DOB 1/30/1952) requests a refill of Montelukast 10 mg; no urgency indicated. | — | Chris Kim |
| Jun 21, 9:42 PM | Robert Wang | Refill | Approved | Robert Wang (DOB 01/30/1952) requests a refill of Montelukast 10 mg. This is a routine request with no time constraints. | — | Chris Kim |
| Jun 21, 8:57 PM | Unknown patient | Refill | Rejected | Orchestrator failed while processing this voicemail; manual follow-up required. | — | — |
| Jun 21, 8:55 PM | Robert Wang | Refill | Rejected · closed | Robert Wang (DOB 01/30/1952) requests a refill of Montelukast 10 mg. Contact: (415) 550-1740. Routine request. | — | Chris Kim |
| Jun 21, 8:51 PM | Robert Wang | Refill | Approved | **Robert Wang (DOB 1/30/1952)** requests a refill of Montelukast 10 mg. Contact: (415) 550-1740. | — | Chris Kim |
| Jun 21, 8:46 PM | Robert Wang | Refill | Rejected · closed | **Patient:** Robert Wang (DOB 01/30/1952) **Request:** Refill of Montelukast 10 mg; routine refill request. | — | Chris Kim |
| Jun 21, 8:39 PM | Robert Wang | Refill | Approved | **Robert Wang (DOB 01/30/1952)** requests a refill of Montelukast 10 mg. Routine request; patient provided callback number (415) 550-1740. | — | Chris Kim |
| Jun 21, 7:51 PM | Unknown patient | Relay | Approved | Orchestrator failed while processing this voicemail; manual follow-up required. | — | — |
| Jun 21, 7:51 PM | Grace Kim | Refill | Rejected · closed | **Grace Kim (DOB 09/22/1991) – Metformin Refill** Patient requests refill of metformin 500 mg twice daily with meals. Routine request. | — | Chris Kim |
| Jun 21, 7:51 PM | Robert Wang | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 7:30 PM | Robert Wang | Refill | Approved | **Robert Wang (DOB 01/30/1952)** requests a refill of Montelukast 10 mg. No appointment needed; routine refill request. | — | Chris Kim |
| Jun 21, 7:21 PM | Noah Foster | Refill | Approved | Orchestrator failed while processing this voicemail; manual follow-up required. | — | — |
| Jun 21, 7:21 PM | Unknown patient | Refill | Approved | Orchestrator failed while processing this voicemail; manual follow-up required. | — | — |
| Jun 21, 7:20 PM | Priya Sharma | Relay | Approved | Relay to provider: patient requests a callback about medication side effects. | — | Chris Kim |
| Jun 21, 7:10 PM | Robert Wang | Refill | Approved | — | Chris Kim | |
| Jun 21, 7:07 PM | Robert Wang | Refill | Approved | Robert Wang is eligible for a Montelukast refill. | — | Chris Kim |
| Jun 21, 7:01 PM | Unknown patient | Refill | Approved | Orchestrator failed while processing this voicemail; manual follow-up required. | — | — |
| Jun 21, 7:00 PM | Daniel Brooks | Schedule | Approved | — | Chris Kim | |
| Jun 21, 7:00 PM | Unknown patient | Refill | Approved | Orchestrator failed while processing this voicemail; manual follow-up required. | — | — |
| Jun 21, 7:00 PM | Maria Gonzalez | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 7:00 PM | Maria Gonzalez | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:51 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:51 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:50 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:49 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:49 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:46 PM | Unknown patient | Refill | Approved | Orchestrator failed while processing this voicemail; manual follow-up required. | — | — |
| Jun 21, 6:46 PM | Robert Wang | Refill | Approved | — | Chris Kim | |
| Jun 21, 6:45 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:45 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:44 PM | Robert Wang | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:43 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:43 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:37 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:37 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:36 PM | Robert Martinez | Schedule | Approved | — | Chris Kim | |
| Jun 21, 6:36 PM | Daniel Brooks | Schedule | Approved | — | Chris Kim | |
| Jun 21, 6:25 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:25 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:25 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:24 PM | Daniel Brooks | Schedule | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:24 PM | Robert Martinez | Schedule | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:23 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:20 PM | Daniel Brooks | Schedule | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:20 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:18 PM | Grace Kim | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:16 PM | Daniel Brooks | Schedule | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:16 PM | Daniel Brooks | Schedule | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:15 PM | Priya Sharma | Relay | Rejected · closed | Priya Sharma reports dizziness and nausea since starting Sertraline 3 days ago. Message qualifies for relay to Dr. Lee — adverse medication reaction. | — | Chris Kim |
| Jun 21, 6:07 PM | Maria Gonzalez | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 6:02 PM | Robert Martinez | Schedule | Approved | **Schedule Adjustment Summary** The patient's request to reschedule to June 25, 2026 at 9:00–9:30 AM with provider b1b2c3d4-0001-0001-0001-000000000001 can proceed without manual intervention. There are no scheduling conflicts, and this is the patient's first reschedule (consecutive count: 1). The system has automatically approved this adjustment. | — | Chris Kim |
| Jun 21, 5:52 PM | Robert Wang | Schedule | Approved | Robert Wang can be rescheduled to Wed Jun 24, 3:00 PM. | — | Chris Kim |
| Jun 21, 5:52 PM | Daniel Brooks | Schedule | Rejected · closed | Daniel Brooks can be rescheduled to Wed Jun 24, 3:00 PM. | — | Chris Kim |
| Jun 21, 4:57 PM | Maria Gonzalez | Refill | Approved | Maria Gonzalez is eligible for a Lisinopril refill. Recent visit on Jan 10 2026 confirmed. Note: patient is also on Amlodipine — possible interaction, physician review recommended before approving. | — | Chris Kim |
| Jun 21, 4:44 PM | Maria Gonzalez | Refill | Rejected · closed | — | Chris Kim | |
| Jun 21, 4:43 PM | Linda Chen | Schedule | Approved | Linda Chen requested a reschedule to June 24 at 3pm. Insurance flagged as invalid — Kaiser Permanente not accepted at this clinic. Cannot proceed until insurance is resolved. | — | Chris Kim |